What designing for Škoda infotainment taught us about HMI
When designing human-machine interfaces, the context in which the interaction happens is crucial. Car infotainment taught us 5 rules valid for whatever HMI you design.
Read more
Ako zlepšovať UX v štátnej správe?
Štátna správa má obrovský potenciál na zlepšenie UX. My sme dostali príležitosť redizajnovať elektronickú schránku Slovensko.sk.
Read more
Minimum Viable Podcast #21: CX in banking
Petr Šmíd from Air Bank: "We don't particularly love NPS, but it quite well expresses the relationship with customers."
Read more
Minimum Viable Podcast #21: CX v bankovníctve
Petr Šmíd z Air Bank: "NPS nemáme úplne radi, ale dobre vyjadruje vzťah s klientom."
Read more
Minimum Viable Podcast #20: CX in small organizations
Lucia Čišková from Business Lease: "CX is about creating emotions throughout the customer journey."
Read more